1. Information Collected and Processed
When you use our services, we collect and process your personal data to offer you a personalized experience and ensure the proper functioning of the website and associated services.
Types of Data Collected
Contact details: name, telephone, email, address (e.g. Contact Form 7, MC4WP)
Billing and payment details: card number, bank account, cardholder name, address (e.g. WooCommerce, WP Hotel Booking)
Documents: for checks or reservation support (if provided)
Access credentials: username, password
Content submitted by you: photographs, reviews, videos (e.g., Smash Balloon Instagram Feed, Them Testimonials)
Geolocation data: when authorized
Technical data: IP address, browser, operating system, device identifiers
Activity on the site: pages visited, dwell time, interactions (e.g. Elementor, Slider Revolution)
Purchase and reservation history
Public login information via social networks
Third party data (e.g., companions in reservations), provided they have consent
2. Purposes of Processing
We use your data to:
Manage and process reservations, orders and payments
Communicate with you (answer questions, send notifications)
Send commercial communications, newsletters, promotions (with consent)
Improve our services and personalize content and ads
Comply with legal and regulatory obligations
Prevent fraud and ensure system security
3. Consent and Rights
By using the website, you consent to the processing of your data for the purposes indicated. You may withdraw your consent at any time, without compromising the lawfulness of the processing prior to withdrawal.
You have the right to:
Access your personal data
Correct incorrect or incomplete data
Request deletion of your data (where applicable)
Limit or object to the processing of your data
Request data portability
Submit a complaint to the supervisory authority (CNPD)
To exercise these rights, please contact us at:
Telephone: +351 967 076 825
E-mail: alexandreviriato1974@gmail.com
4. Cookies and Similar Technologies
Our website uses cookies to optimize your browsing experience, guarantee essential features and personalize content and advertising. The cookies used include:
Essentials: necessary for the functioning of the website
Functionality: to remember preferences and personalize the experience (e.g. Elementor)
Analytics: to collect anonymized data about the use of the website
Marketing: for advertising campaigns and remarketing (e.g. WooCommerce, Mailchimp)
You can manage your acceptance or refusal of cookies through the website banner or in your browser settings.
5. Data Sharing and Transfer
Your data may be shared with providers that support the website's services, such as Mailchimp, WooCommerce, WP Hotel Booking, and other entities involved in processing or complying with legal obligations.
Data may be transferred to countries outside the European Union, always ensuring an adequate level of protection or legal safeguards are in place.
6. Information Security
We adopt technical and organizational measures to protect your data against unauthorized access, loss, alteration or improper disclosure, including encryption and access control.
7. Data Retention
Your data is only kept for the time necessary to fulfill the purposes for which it was collected, respecting legal retention obligations.
8. Information about Children
Our website is not intended for children under the age of 13 and we do not knowingly collect personal data from children without the consent of their parents or legal guardians.
9. Changes to this Policy
We may update this Policy from time to time. Any material changes will be communicated via the website, email, or notifications, indicating the new effective date.
Contact
If you have any questions, requests or complaints regarding privacy, please contact us:
Telephone: +351 967 076 825
E-mail: info@villasdafeirabeach.pt
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